Modern office receptions are no longer staffed by humans. Instead, it utilizes a digital receptionist! With the digital check-in apps for business, such as with what Greetly provides, an organization can enjoy a plethora of benefits, which include reduced costs, ability to make a good first impression, establish a positive reputation, streamline the experience of the visitors, improve compliance, and enhance security. In the rest of this post, however, we will focus on one benefit – its ability to boost sales and the different ways it can do so!
Avoid Missed Calls
A missed call can translate into a lost income opportunity. When a customer calls your office and the receptionist is unable to take it the first time, this could be a wasted profit! With a digital receptionist, this will not be a problem. Depending on the software that will be used, it will be able to take calls anytime. The response and voice commands can even be personalized depending on what the management wants. Since the calls will no longer be missed, so is the opportunity to translate this into a sale!
Impress Potential Clients
Earlier in the introduction, we have noted that the use of a visitor registration software can help the business make a good first impression. This is another way how it helps to boost sales. For instance, say a potential client is visiting the office. When that client has to wait for a long time before getting in touch with the contact person, it can be annoying. The result is that the client may no longer want to do business with your company. On the other hand, when there is a digital receptionist, the client will be impressed with how tech-advanced your office is, and this could be one of the reasons to seal the deal!
Minimize Costs of Operations
To boost the sales of a business, one of the things that should be done is to minimize the costs. This is exactly what can be done with the use of a digital receptionist. Having a human receptionist in the front desk means that you are employing someone full-time. You also have to provide employment benefits. On the other hand, when you replace it with a tablet and a software, the cost will be significantly lower while also being able to effectively manage the arrival of visitors. In turn, it won’t take long before its impacts on profitability will be evident.
Keep in Touch with Visitors
Depending on the software that will be used in the office reception, there is an option to join the mailing list. The guest just needs to enter the email address to subscribe to the latest updates from the company. In turn, the organization can send promotional and marketing materials to those in their email list, which is another way by which it will be possible to increase sales.
Indeed, using a digital receptionist is effective in making sales skyrocket! It is one of the innovative tools needed by any business to be able to improve its profitability!